A Rant, A Rave, and a Photo

As the title of this post indicates, today I have a rant, a rave, and a photo. Here goes:

Rant: I'd like to rant against this swing from Fisher Price. We got two of these swings based on the recommendation of many mom's, including several twin moms. However, within two uses, the AC adapter on one of the swings broke. What a pain in the rear end!?! This does not give me faith in Fisher Price products. But, that does bring me to my rave.

Rave: I have to rave about Fisher Price customer service. I called them about the broken swing, and the nice woman I spoke with went through several steps with me to help determine that it was indeed the AC adapter that was broken, and not the motor or another part. She even held on the line while I took a quick break in our conversation to quiet a crying Piper. The best part is that they are sending a new adapter out today, free of charge.

Photo: Here is a recent photo of Fletch for your viewing pleasure. I'll try to get one of Piper for tomorrow. I love the way his little hands look in this picture, like he's praying that I keep feeding him and don't take the bottle away.